Support
We reply within one business day.
Account, billing, a sending-tool key, or a check that looks wrong. Write below. We read every message.
Or email support@inboxwatch.io.
Look here first
Getting started
Check a domain with no account. The live demo is sample data. Guides cover authentication and what a health score is not.
How checks work
SPF, DKIM, DMARC, MX, the named DNSBLs, and domain age. The public checker and the hourly job use the same reads. Public results are not stored.
Connecting Instantly or Smartlead
A read-only key turns on reply rate and bounce rate. Smartlead's $39 Base plan does not include an API key. Without a key, add the domain on the dashboard and the DNS watch still runs.
Understanding alerts
Alerts cover a blacklist hit, broken authentication, a bounce spike, and a reply rate that falls against that domain's own baseline. Each episode is emailed once.
Billing
Starter is $29 a month. Growth is $79. Plan changes, cancellation, and invoices are managed with Manage billing on the dashboard, which opens the Stripe customer portal. Card numbers stay with Stripe.
Security
Keys are encrypted. We do not send your email, warm a mailbox, or store lead lists.
Send a message
We reply within one business day.
Questions
How soon will you reply?
Within one business day.
Do I need an account to write in?
No. This form is public. Sign in first if the question is about the email already on an account.
How do I change plans, cancel, or get an invoice?
On the dashboard, use Manage billing. That opens the Stripe customer portal, where plan changes, cancellation, and invoices are handled. Inbox Watch does not store card numbers.
Can you send a test from my domain?
No. Inbox Watch does not send your email, warm a mailbox, or run a seed test.